Applicant Tracking System or ATS is a software tool that is increasingly used today by the Human Resources Departments of all major companies as well as online recruitment websites. ATS simplifies and speeds up the process of sorting and sifting through the hundreds of thousands of resumes that a company receives electronically.
In other words, the technology used in ATS enables recruiters and hiring managers to screen applications and create a shortlist of the most suitable candidates from the large volume of applicants for a particular position. So when you write your resume, you have to keep in mind that before it is even read by a pair of human eyes, a computer system is screening it to check for compatibility to the position applied.
So, not only does it matter how you write your resume, but it is also important to take into account a host of other simple yet significant aspects. These include the words you use, the flow and structure of your application, punctuation, grammar, the format, the use of graphics and the length or size of your resume.
While the ATS can be a help to hiring managers, unfortunately, it can be a hindrance to job seekers. Fortunately, there are a number of things you can do to make sure your resume is not rejected by the system:
1) Pay attention to the job description.
Let's be honest. In today's world of short attention spans and 140-character comments, it is not very easy to read a lengthy description without getting distracted, especially online. So, despite what you think, you may not really be paying attention to the job description even if you read it.
Why is it important? The ATS is primed to sift and sort through applications received by matching keywords to the job description. So for example, if you are applying for a position of retail manager, it is important that you explicitly mention words and terms that are relevant to the job description. Using so-called creative words such as overachiever or out-of-the-box thinker may not help you much if you miss out on the key words that describe the functions of a retail manager such as display merchandising, stock-taking, inventory control or sales promotions.
2) Check your resume for consistency and relevance.
One of the biggest mistakes that job seekers make is underestimating the ease of sending applications today. Applying for a job is much easier than it was years ago. You don't need to write a fresh resume and mail it out every time you apply for a new job. All you need to do is click, right? Wrong.
The one-size-fits-all approach is exactly the reason why many candidates receive very few or even zero responses despite sending out hundreds of applications. Quantity will never get you what quality can. Be sure to customize your applications for each and every position that you apply to.
3) Make your resume resilient and relevant to ATS.
Imagine playing football in patent leather shoes or going for an interview wearing sneakers. You are killing your chances of succeeding even before you start. This is exactly the kind of mistake that you should avoid to prevent your resume from being banished to the black hole of incompatibility by the ATS.
Here are a few simple yet significant ways you can improve the chances of your resume scoring well in an ATS screening.
- Write keeping in mind the context of the job description. Use keywords that are similar, relevant or derivative of those that are originally used in the job description.
- Avoid keyword stuffing or overuse. Similar to search engines, many ATS systems use contextual parsing to eliminate attempts to fool the system. So instead of using a laundry list of keywords, choose your words cleverly and express yourself as naturally as if you are talking to a human at an interview.
- Make sure there aren't any spelling errors. By all means use spellcheck, but also read and re-read (and re-read!). Many a resume has been the butt of jokes because the candidate used the wrong word. The "utmost importance" could easily be spelled as the "utmost impotence" without your computer's spellcheck picking it up.
- Get rid of the graphics and fancy formatting. ATS systems can choke and reject a resume if it cannot make sense of it because of stylized formatting and images. Send your resume as a plain Word doc or in Rich Text Format. Avoid using headers and footers or sending it as PDF.
- Pay attention to punctuation and grammar. All lower case sentences or SMS language using emoticons and acronyms can potentially confuse the ATS system. If you have to use an abbreviation, then use the expanded full description next to it.
- Always be clear and consistent. For instance saying you have 7 years of experience in one place and 7.5 years in another place can lead the ATS to disqualify your resume on the grounds of inconsistency.
Finally, keep in mind that every word counts. Use every word with the utmost care. Do not crowd your resume with irrelevant or meaningless descriptions.
Donna Bradshaw is a Career Consultant and Speaker specializing in career development and transition guidance for men and women over 40. She can be reached at http://www.cacoaching.com Tel: 201-236-1158 or via e-mail at Donna@cacoaching.com.
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